MSM-HCA Faculty

Ariane Krumholz Chair and Academic Advisor: Healthcare Administration MSM • Health Care Administration

Ariane brings almost 3 decades of senior health care management experience to the program. In the 1980s, she directed a federally funded rural Massachusetts community health center, and later worked in planning and contracting for the Baystate Health System, one of the top 100 teaching hospital systems in the US. She has also worked as a senior consultant on state and national behavioral health projects with Abt Associates, an international Cambridge-based consulting company. These included project direction for the recent Massachusetts Department of Mental Health public mental health reform initiative in child and adult policy and programs; later she consulted as part of Abt teams managing several evaluative studies/surveys for children's residential treatment programs across the nation, and for adult substance abuse treatment city-wide in Washington D.C.  Ariane is a member of the MA Public Health Association. Ariane currently serves as state-wide Chair of the  Quality & Outcomes Committee of the Massachusetts Association for Behavioral Health (ABH), and as a member of the advisory committees for New England Public Radio, Cooley-Dickinson Hospital in Northampton, MA, and on the board of Mother-Woman.

Ariane earned her bachelor's from Middlebury College and her Master of Science in Public Health from UMASS-Amherst. As part of her graduate studies, she interned in national health planning at the World Health Organization in Geneva, Switz.

Phil Ailes • Health Care Administration, Bachelor's Completion, Web Development

  • Classes: Agile Project Management and Strategic Management, Capstone Project I and IIWork: Principle at Ailes Consulting, LLC

Phil Ailes is the owner of Ailes Consulting LLC, providing project management and training solutions for his clients.  Prior to Ailes Consulting, Phil worked at Fidelity Investments as a Senior Project Manager/Instructional Designer designing, developing, delivering and managing company-wide training programs. Phil has worked as the Sales Training Manager at Markem, Global Training Director at NetScout systems, and Senior Sales Trainer at Digital Equipment Corporation.

He is currently the Vice President of Professional Development for the local chapter of the Project Management Institute (PMI) and a member of several Agile Project Management groups.

He holds a Master of Management from Cambridge College in Cambridge Massachusetts. Phil lives in Hinsdale with his wife Jodie and their dog Lilly.

Ingrid Bredenberg • Health Care Administration, MS Managing Mission-Driven Organizations

  • Work: Bredenberg Associates, Strategic Coaches for High Performing Teams & Organizations. LinkedIn
  • Education: M.A. Industrial-Organizational Psychology, University of New Haven, CT; International Business Studies, Sophia University, Tokyo; B.A. Asian Studies at Eckerd College
  • Classes: Strategic Management and Policy, Practicum in Nonprofit Management

A skillful facilitator and strategic coach, Ingrid Bredenberg has been working with leadership teams in health care, government, and business for over 23 years in her consulting practice, Bredenberg Associates. She and her colleagues guide and equip leadership teams and boards of directors in designing, preparing, and leading their organizations to fulfill their missions in the most agile and sustainable ways. She coaches leaders using innovative approaches and leading-edge resources for visioning, strategic thinking, governance and collaboration. Her skills have been honed through years of  working with international thought-leaders, organizational designers and teachers in many fields of practice.

After completing her tenure as interim executive director and chief strategy officer of CT League for Nursing, Ingrid moved on to serving as the interim talent development officer of Ecovative Design, a bio-tech firm which designs and manufactures biodegradable packaging materials “grown” from fungi.  She mentors leaders who are preparing to move to the next levels in their careers.  She also serves on the faculty of the Leadership Institute for Public and Political Impact.

Ingrid received her B.A. Asian Studies at Eckerd College; M.A. Industrial-Organizational Psychology, University of New Haven, CT; International Business Studies, Sophia University, Tokyo.

Peter Crowell MSIT Program Director • Managing for Sustainability, Health Care Administration

Peter is the founder of Context 360, Inc. Prior to founding the company, Peter held senior positions in various Fortune 500 companies. He was the SVP of technology for the McGraw-Hill media companies, CIO of CBS, Inc., president of Chase Access Services, a Chase Manhattan Bank, NA subsidiary, the technology architect for Chase Manhattan Bank, NA, and a partner in CSC Consulting. He started his career as a computer programmer and moved into his first CIO position in 1976.

Peter Johnson • Health Care Administration

Peter Johnson is a senior account executive with Communicators Group, a full service marketing and communications agency located in Keene, New Hampshire. He is responsible for initiating and managing communications for the Brattleboro Retreat, one of the region's leading healthcare centers for mental health and addiction treatment. He has coordinated similar marketing and communications plans for critical access and community-based hospitals throughout New England. He has worked in the field of marketing and advertising for over 25 years and is a member of the New England Society for Healthcare Communications. Peter earned a bachelors of science in administration and economics from the University of New Hampshire and a masters degree in information technology from the Marlboro College Graduate and Professional Studies Program.

Amy Beth Kessinger • Health Care Administration

  • Work: Mediator & Conflict Resolution Educator
  • Class: Organizational Communication, Negotiations & Conflict Resolution

Amy Beth is a conflict resolution educator who designs and facilitates fully engaging experiences to help people and organizations build their capacity to relate, create, communicate, and collaborate in order to learn, work, and live together better. Her approach combines leading-edge theory and practice in the fields of communication, mediation, conflict studies, and teaching. Amy Beth serves on the faculty of Champlain College’s master's in mediation graduate program. She also teaches at the Community College of Vermont, where she received the Best Practice Teaching Award in Communications. She is deeply involved in capacity building efforts in her community; she received an Impact Award from The United Way as well as a Community Hero Award from the Catamount Partnership for Community Health. Amy Beth earned an M.S. in mediation and applied conflict studies from Woodbury College. She also holds an M.A. from The University of York, in England.

 

Tammy Lenski • Health Care Administration

Tammy joined the faculty in 2011. Tammy is founder and principal of Tammy Lenski LLC, a New Hampshire based conflict resolution firm serving organizations and individuals worldwide.  For more than two decades, Dr. Tammy Lenski has ignited radical problem-solving shifts, inspired leaders to fine-tune their persuasive voice, and untangled complex state of group and interpersonal conflict in organizations, communities and families.  Prior to founding her firm, Tammy had more than a decade of experience as a college vice president, dean and faculty member. She's served on numerous dispute resolution boards and panels, been featured in major media outlets, addressed conferences across the US, and her work published in textbooks and academic journals.

Tammy is a graduate of Middlebury College (1983, BA) and received her Doctorate in Education from the University of Vermont (1992).

Peter Malloy • Health Care Administration

Peter has served as Senior Director Information Technology Services/CIO at Cheshire Medical Center/Dartmouth-Hitchcock Keene (CMC/DHK) since May 2008.  With over 20 years of experience in health care management and information technology, Peter has focused on developing and deploying advanced clinical computing technologies and electronic medical records to support patient care.  Prior to joining Cheshire Medical Center, Peter served for eight years as CIO at Boston Health Care for the Homeless Program (BHCHP), developing a fully paperless system for computerized patient care documentation and billing. Peter participates as a member of the Business and Technology Sub-Committee of the New Hamsphire Health Information Organization (NHHIO), an organization chartered to deliver technologies to promote sharing of electronic clinical data among NH health agencies and providers.  Peter also serves on the Broadband Stakeholder Group of the Southwest Regional Planning Commission chartered to improve broadband access for the greater Monadnock Valley region.

Peter has a Masters of Science degree in Medical Informatics from the University of Utah and a Masters in Public Health degree from Yale University. 

Craig Miskovich • Health Care Administration

Craig advises hospitals and health systems, nursing facilities, health maintenance organizations and other healthcare providers in Vermont and New Hampshire in healthcare matters. Craig provides compliance and risk management advice to clients with respect to, among other things, involuntary mental health treatment applications and procedures, false claims act compliance and investigations, Medicare/Medicaid investigations, state legislative issues and professional responsibility complaints. Craig also helps clients respond to requests for healthcare information in civil and criminal matters and draft business associate agreements.

Craig is a graduate of Harvard College ('92 A.B.) and The University of Connecticut School of Law ('02 J.D.).

Beth Neher • Health Care Administration, Teaching English to Speakers of Other Languages

  • MSc Applied Linguistics, University of Edinburgh
  • CELTA and DELTA trainer, assessor and trainer of trainers
  • BA English Literature/TESOL minor, University of Wisconsin, Madison
  • Work:  Capstone Coordinator, Marlboro College Graduate and Professional Studies; Education Consultant (ELT and other teaching and teacher training); IPP (MA project) Adviser and adjunct faculty, Lesson Planning and Language Analysis (SIT Graduate Institute)
  • Classes:  Managing Change, Capstone I: Planning, English Applied Linguistics

Beth has been an educator for over 35 years, working with graduate, undergraduate, and EFL/ESL students aged 16+.  Her teaching has involved both direct classroom delivery, and blended and fully online courses, in private language schools and universities in the U.S and abroad.  In addition to teaching and training, she has managed TESOL programs in different capacities – principal of a small EFL program on the south coast of England, Director of Studies at International House New York and temporary DOS at International House London.  She has designed and participated in educational reform support programs, managed cohorts of teacher trainers and students, in person and virtually, and has been involved in professional writing, recently contributing to the NGL/Cengage ELTeach online teacher development program.  Beth currently teaches and works as faculty and adjunct faculty in Brattleboro, VT.  In addition to teaching in the MATESOL program, she is the Capstone Coordinator, teaches Capstone I: Planning, and teaches Change Management in the Health Care Administration program. She has presented at professional ELT conferences:  full-length pre-session workshops at the TESOL Convention, professional development workshops internationally and as plenary speaker.

Beth holds an MSC in Applied Linguistics from the University of Edinburgh, a Diploma in Educational Management, and a Diploma of Education.  She is a life-long learner and graduated with a Graduate Certificate in Project Management from Marlboro College Graduate School in August 2012.  She is currently serving on the Brattleboro Co-op Board of Directors.

Jilisa Snyder • Health Care Administration

Jilisa's specialties include psychodynamic, relationally oriented psychotherapy with adults, older adults and couples. Dr. Snyder is a certified rehabilitation counselor as well as a forensic examiner. Her areas of expertise include mental health and health care ethics, personality development, the psychotherapeutic process, women’s issues, mind/body dynamics and medical psychology.

Jilisa earned a master’s degree and doctoral degree from the State University of New York at Albany followed by an internship and post-doctoral fellowship at Dartmouth Medical School—Department of Psychiatry.

Judith Ward • Health Care Administration

Judith is an award-winning strategic planning and marketing executive with over 25 years experience. Most recently, Judith served as the VP of Marketing and VP of Marketing and Planning for the Western Connecticut Health Network, a $750M network that was created with the affiliation of Danbury and New Milford Hospitals. During her tenure with Danbury Hospital, she worked with the CEO in building the organization’s overall strategic plan and was responsible for leading the organization’s planning activities across service lines. Currently, Judith is the Principal of Judith Ward Associates - a consulting practice that focuses on the development and execution of strategic business and marketing plans focused on goal-oriented programs with measureable success factors.

Judith received her BA in Psychology from the University of New Hampshire and her MBA in Marketing from the University of Connecticut.