Marlboro College

NewsPress Release: 8/8/02Graduate Center Roundtable Brings Together Business Leaders

BRATTLEBORO, VERMONT –Managing a systems integration project following a merger, changes in regulation or software upgrades, and how to address other IT concerns in the baking and insurance industries were topics of discussion at a Marlboro College Graduate Center forum on Wednesday, July 31.

The discussion, which brought out area business leaders and bankers, was led by Bill Davis, a former senior systems manager for Bank of America, and David Pagniucci, CEO of CBA/EBPA.

Davis holds more than 30 years of goal-driven and award-winning experience as an individual contributor, manager, executive, and coach with first-class Fortune 500 companies, government agencies and non-profit organizations. His skills include enabling executives to link their strategic plans with their tactical work to transform their organizations into results oriented powerhouses that are built to last.

Pagniucci is the former CEO of Springfield Hospital who went on to work for Blue Cross, where he was promoted to his current position. CBA is a blue cross subsidiary.
Pagniucci began the talk by explaining his own job history and how he came to see effective systems integration as key to business solutions.

“I became president of CBA in 1999 and on my second day on the job I got a letter that our claims processing system would not be Y2K compatable,” he laughed, adding that to make things more complicated his company was in the process of acquiring a smaller insurance group.

“We spent a lot of time talking about which systems were more effective and found there were a lot of issues with people thinking they were taking a step backwards when we felt we were bringing them forward (with a new system).”

Pagniucci said the importance of developing a solid plan and the willingness to accept change is paramount when in these types of merging business situations.

Davis agreed, adding that there must be more to the plan then the technology purchases.
“So often in this world, we talk about just plugging it into the world. What we really need to talk about is the people who are going to use this equipment,” he said.

The two businessmen then answered questions from bankers, IT professionals, and current and prospective Marlboro College Graduate Center students on their own systems integration issues at work.

The roundtable discussion was followed by an open house where visitors were able to explore the programs offered by the Graduate Center. Likewise, those who came out where informed of a new Marlboro College Persons School bachelor’s degree completion program set to start up in September.

The Graduate Center of Marlboro College provides four, year-long, master's degree programs -- Systems Integration Management, Internet Strategy Management, Teaching with Internet Technologies, and Internet Engineering. The Technology Center also features an incubator for start-up and existing technology companies and a launch pad for Graduate Center alumni with viable business plans for new tech companies.

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