From September to December 2016, MIX workshops take place the second Tuesday of each month (except November which will be on the 3rd Tuesday) from 12:00-1:30pm.
New this fall, all Marlboro MIX workshops will take place at the River Garden as part of the Strolling of the Heifers Brown Bag Lunch series.
Join us for:
"Do You Want to Become a Gold Star Board Member" with Abbie Von Schlegell - Tuesday, September 13
If you currently serve on a nonprofit board or are considering service, this workshop will provide you with concrete facts and methods to be a Gold Star Board member! You will explore trends fueling boardroom deliberations; learn about new approaches being taken by nonprofits; tackle tough questions every responsible board is asking; and share ideas and solutions to today's challenges.
The Importance of Keeping Customers Even When You Make a Mistake with David Williamson with David Williamson, Tuesday, October 11
Seeing the experience of a service interaction through the guest's eyes is at the center of great service delivery, but what happens when it goes wrong? This class will explore some of the ramifications of service failure, and the value of going the extra mile to recover a service failure. How important? Well, here's a hint to think about before we meet in person: It costs from 4 times, to as much as 30 times, to acquire a new customer, compared to retaining an existing one.
Play it Forward: An Afternoon of Compassionate Creativity with Kali Quinn, Tuesday, November 15
What do you do when you don't know what to do? Author, performer, and teacher Kali Quinn recently completed a 10,000-mile trek bringing her new book, I Am Compassionate Creativity, into the homes and hearts of people throughout the US. She arrives in Brattleboro to share stories from her tour experience and her book, offering a rejuvenating afternoon that focuses on the power of vulnerability, presence, and empathy. An enlightening, interactive experience - especially for business professionals, medical practitioners, and educators.
The Season of Giving: What do you need to know when giving or receiving philanthropic gifts? with Maryann LaCroix Lindberg, Tuesday, December 13
This session will take advantage of the holiday “Season of Giving” to explore the world of philanthropy from both the perspectives of a donor and the organization receiving a gift. All participants will learn how to be informed, knowledgeable donors and how to think about the gifts they make, and those who represent non-profit organizations will learn about their responsibilities as gift recipients and gain insights into how to make their organizations as donor-friendly as possible.
Questions? Contact Julie Jansen, firstname.lastname@example.org, 802-258-9204